Orange Cars – Privacy Policy

At Orange Cars, we are committed to protecting your personal information and ensuring that your data is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or visit our website.

 

Card Payments

All card payments are processed securely through a highly reputable and fully compliant payment processing company. Your card details are encrypted and handled with the highest level of security.

 

How We Protect Your Information

  • We use your information only to fulfil your bookings, provide customer service, and manage administrative tasks.

  • We only share the necessary information with our drivers or subcontractors so they can complete the service you have requested.

  • We will never sell, share, or disclose your information to any third party unless required by law.

  • We use industry-leading security certificates to protect your personal and payment information.

  • Only authorised staff have access to your data, and only to the extent required to perform their duties.

 

Information We Collect

We may collect and store information that you voluntarily submit through forms on our website, including for bookings, quotes, or enquiries. This helps us improve our services and provide you with a smooth experience.

Like most websites, we automatically collect basic technical data, such as:

  • Your IP address

  • Browser type and version

  • Device information

This information helps us analyse website usage and improve performance.

All email communications and submitted forms may be securely archived until no longer needed.

 

Do We Use Cookies?

Yes. Cookies are used to enable essential features such as logging in, managing bookings, and preparing quotes. Cookies help improve your user experience on our website.

 

What Information Will We Send You?

We may send you:

  • Booking confirmations and receipts

  • Updates regarding the status of your booking

  • Important information related to your journey or service

We do not send marketing emails unless you have given us permission.

 

Contact Us

If you have any questions or concerns about how your information is handled, please contact our office:

Orange Cars
Office: 0208 663 0000
Email: info@orangecars.co.uk

Thank you for trusting Orange Cars with your travel needs.